Few Internet Users Say They Regularly Visit More Than 10 Websites For...
About 8 in 10 TV viewers say they regularly watch 10 channels or fewer, and it seems like adults carry that diet over to the online space, too. According to recent survey results from Kentico, when...
View ArticleConsumers’ Favorite Loyalty Program Benefits and Biggest Turn-Offs
What loyalty program benefits matter to consumers? A new global study [download page] released by Nielsen reveals that while (unsurprisingly) a leading 75% of online respondents are attracted to the...
View ArticleRude Service Reps Anger Consumers. What Qualities Calm Them?
When consumers have an urgent customer service need, 7 in 10 will pick up the phone and call the company for help, says Five9, citing results from its recent “2013 Contact Center Report” [download...
View ArticleMillennials’ Most Frequently Consumed Video Content? Still TV Shows
Millennials may be slowly gravitating away from traditional TV to online video, while watching video content on a variety of devices, but they’re still more likely to be found frequently watching TV...
View ArticlePinterest-Generated Sales Occur Long After Product Has First Been Pinned
Half of product orders driven by Pinterest occur at least 2-and-a-half months after the product has first been pinned, and half of visits happen at least 3-and-a-half months after first pinning, says...
View ArticleOnline Video Ad Views Continue to Scale New Heights
The number of video ads Americans are watching on desktops and notebooks continues to increase seemingly with every passing month, with the rate of growth easily outpacing concurrent increases in...
View ArticleEmail Subject Lines: Personalization Linked to Higher Open Rates
Does email personalization have an effect on open rates? Research released earlier this year MailerMailer suggested that personalized emails tend to see higher open and click rates, although the same...
View ArticleTop 10 Twitter TV Programs, Week of Nov. 11-17, 2013
Source: Nielsen More results (Tweets, Unique Authors, and Impressions) can be found in the attached spreadsheet. Activity metrics (Unique Authors and Tweets) are a measure of relevant Twitter activity...
View ArticleVideo Streaming Gains Prominence During Primetime Hours
When it comes to consumers’ video viewing options during primetime, streaming plays second fiddle only to traditional TV, according to results from a survey sponsored by Crackle and conducted by Frank...
View ArticleConsumers Want Speedy Support When Shopping Online
7 in 10 consumers across 7 major markets report being more likely to be loyal to a brand that provides real-time one-to-one assistance at critical moments during their purchase journey, finds...
View ArticleLocal Media Ad Market Forecast, 2012-2017
The local media advertising market is set to grow at a 2.8% compound annual rate from 2012 through 2017, with traditional media gradually playing less of a role over the coming years, says BIA/Kelsey...
View ArticleMarketers and Their Problems With Data
For all the talk about “real-time” insights, it turns out that very few marketers are actually looking at their data sources every day. At least that’s one of the takeaways from a new Domo-sponsored...
View ArticleTop 10 at Domestic Film Box Office, Weekend of Nov. 15-17, 2013
Content in Rentrak Theatrical box office updates is produced and/or compiled by Rentrak Corporation and its Box Office Essentials theatrical box office data collection and analytical service.
View ArticleWhich Social and Mobile Platforms Are Older Teens Using?
Given all the fuss about teens leaving Facebook, GlobalWebIndex has taken a look at the most widely-used social platforms and mobile applications by 16-19-year-olds around the world. The global survey...
View ArticleMobile Payments Experience More Widespread, But Fewer See Rapid Changes Afoot
More smartphone owners this year claim to have some experience with a variety of mobile transaction types, according to results from a Harris Interactive survey. Some 46% say they have either used or...
View ArticleWhat’s on the CRM Buyer’s Wish List?
8 in 10 B2B marketers agree that CRM systems don’t always capture or provide the information needed when they’re trying to close a high-margin deal, says a recent study from Corporate Visions, while...
View ArticlePay-TV Subs in Q3: More Shifting Than Cutting
The Q3 pay-TV subscription figures have been rolling in, and it looks like the country’s top providers suffered a net contraction in overall subscribers, but one not as bad as might have been expected....
View ArticleMobile Local Ad Spend Set For Big Increases Through 2017
Mobile will be the fastest-growing channel in the local advertising media market through 2017, rising from just 1.7% share of local ad revenues this year to 7.1% share in 2017. That’s according to a...
View ArticleOnline Shoppers Say Ease of Browsing Top Reason For Choosing One Website Over...
Despite growing mobile commerce revenues and a recent focus on the mobile experience offered by top retailers, online shoppers across 7 major markets don’t rank mobile optimization high on their list...
View ArticleWebsite Ad CTR Seen Higher For Search-Referred Traffic
Website traffic that is referred by search engines tends to have a higher ad click-through rate than traffic that comes from other sources, according to a study from Chitika. Examining “tens of...
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